Do I need a specific reason to book a session?

No. Many people book simply because they want to talk to someone who is fully present. You do not need a big or dramatic topic to show up.

No. Unburdora is non-clinical and is not a substitute for therapy, counselling, medical support, or crisis services.

What happens in a session?

We talk in a natural, easy way. You can share what is on your mind, let the conversation drift between topics, or simply think out loud. You set the pace within the clear boundaries described on the site.

Do I need to prepare anything before the call?

No preparation is needed. You can simply show up as you are for the session.

Is everything confidential?

Yes. Conversations are private and kept confidential. Nothing is recorded, documented, or shared.

Do you offer video or audio sessions?

Yes. You can choose between video or audio for your online sessions, depending on what feels more comfortable.

What topics are not allowed?

Topics that are not allowed include anything romantic or sexual, crisis situations, medical or therapeutic concerns, and anything that requires professional or emergency-level support.

How do I schedule a session?

Choose a session length, pick a time through the online scheduler, complete the payment, and then join the call using the link provided in the confirmation.

What is your cancellation policy?

Sessions can be cancelled or rescheduled up to 24 hours in advance. For late cancellations or no-shows, the prepaid session is forfeited.

How can I pay and in which currency?

Payments are processed securely through Stripe using major debit or credit cards. All prices are listed in euros, and your bank or payment provider converts the amount to your local currency automatically.

Privacy Policy | Prioritize Privacy — Book Now

Privacy Policy

1. Overview

Unburdora provides private, one-to-one conversations for adults.
This Privacy Policy explains how information is handled when you book or attend a session.

2. What Information Is Collected

When booking a session, you provide basic details such as:

Name
Email address
Phone number (Required for contact regarding urgent scheduling changes or technical issues.)
Selected session type and time
Preferred connection method (Video Call or Audio Only)

All payments are processed securely through the scheduling system or its connected payment provider. Unburdora does not store or access your payment card details.

3. How Your Information Is Used

Your information is used only to:
• Confirm your booking
• Send reminders
• Provide the scheduled session

Unburdora does not use your information for marketing, advertising, or third-party sharing.

4. Session Privacy

Sessions are private, not recorded, and not stored in any form.
No conversation content is saved, tracked, or shared.

5. Communication

Unburdora does not offer email-based support or ongoing messaging.
All communication occurs only within booked sessions.

6. Data Storage

Your booking information is stored securely within the scheduling platform you used when booking (Acuity or its equivalent).
Unburdora does not maintain an additional client database.

7. Your Rights

You may request to update or delete your basic booking data held by the scheduling system, subject to their technical limitations.

8. External Services

Acuity Scheduling and its integrated payment processors operate under their own privacy policies.
By booking a session, you agree to their terms as well.

9. Contact

Unburdora does not use direct email or a contact form.
All communication takes place only through scheduled sessions.